Sunday 29 April 2007

Private Bathrooms

I was recently in the Office when a Spanish owner came in bitterly complaining about something.
None of us in the Office could be quite sure what he was complaining about, so Emilia was asked to translate.

Apparently, when the latest Wet room was finished, Pepe gave this gentleman a key so he and his family could use it. An English Owner was refurbishing his bathroom and needed to use the Wet room for a couple of days. As Pepe was not here the English Owner borrowed the key from the Spanish owner, and whilst borrowing it had one cut for himself and gave the original key back to the Spanish Owner.

The Spanish Owner was complaining because he wanted not only his own key back, but also the copy the English Owner had. We explained to the Spanish Owner that the Wet rooms were for the use of all Owners, not just him and his family. He was very unhappy about being told this.

He seemed to think Mi Sol had built him his own personal "His`n´Hers" bathrooms !!
This is an Owner who has not paid his bills. Whilst not living here permanently, he and his family spend quite long periods on Mi Sol.

As he finally went out of the Office door he said to Emilia " You have been no help at all "

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